Our Privacy Policy

 

At Accra Travel Club, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, and communications. By accessing or
using our services, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect:
We collect personal information, such as your name, email address, phone number, and payment details, when you register for membership, book a tour, or interact with our website or customer service team.

We also collect non-personal information, such as demographic data, browsing preferences,
and device information, to improve our services and enhance your user experience.

2. How We Use Your Information:
We use your personal information to process bookings, manage memberships, provide customer support, and communicate with you about your account and upcoming travel experiences.

We may use your information to personalize your experience, deliver targeted marketing
messages, and provide relevant recommendations based on your interests and preferences.

3. Disclosure of Information:
We may share your information with trusted third-party service providers, such as payment processors, tour operators, and marketing agencies, to facilitate our services and operations.

We may disclose your information when required by law, to protect our rights or the safety of others, or in connection with a corporate transaction or legal proceeding.

4. Data Security:
We employ industry-standard security measures to protect your information from unauthorized access, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies:
We use cookies, web beacons, and other tracking technologies to enhance your browsing experience, analyse website traffic, and personalize content and advertisements. You can manage your cookie preferences through your browser settings.

6. Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

8.Your Rights and Choices:
You have the right to access, update, or correct your personal information held by Accra Travel Club. You may also request the deletion of your information, restrict its processing, or object to certain uses of your data.

You can exercise your rights and choices by contacting us at privacy@accratravelclub.com. We will respond to your requests in a timely manner and in accordance with applicable laws.

9. International Data Transfers:
If you are accessing our services from outside Ghana, please be aware that your information may be transferred to and processed in countries where our service providers operate. By using our services, you consent to the transfer of your information to these countries.

10. Consent:
By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us.

11. Complaints:
If you believe that your privacy rights have been violated or if you have concerns about how your information is being handled, please contact us at privacy@accratravelclub.com. We take privacy complaints seriously and will investigate and address any issues promptly.

12. Data Retention:
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it to prevent unauthorized access.

13. Privacy of Non-Members:
Even if you are not a member of Accra Travel Club, we are committed to protecting your privacy when you interact with our website or services. This Privacy Policy applies to all users, regardless of membership status.

14. Language:
This Privacy Policy is written in English. If you require translation or assistance in another language, please contact us, and we will do our best to accommodate your request.

15. Updates to Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this policy by posting the updated version on our website or through other appropriate channels.

16. Contact Us:
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at info@accratravelclub.com


Thank you for trusting Accra Travel Club with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable travel experience.